One of the biggest questions every owner-operator must address is whether to use a dispatch service to find loads or rely on self-dispatching. There’s no universal right answer to that question and there are many different factors that can make either choice the right option. However, a well-knowledgeable and reliable dispatch service provider is the backbone of a successful trucking company. Dispatchers are the go-to people for truck drivers, brokers and customers. They manage every behind-the-scene aspect of a delivery run, from pick-up to drop-off. Finally, they help ensure that freight gets where it has to go, on time. Often, truckers and dispatchers end up at odds. However, their end goal is the same - get freight to the right place, at the right time.

Trucking companies rely on dispatch services to monitor their fleets and drivers closely. A quality dispatcher can make your life a whole lot easier by speaking on your behalf to the people who you do business with. Doing your dispatching while operating the truck can be stressful at times. Thankfully, there are skilled professionals that will help you stay on the road without the headache. A dispatch service will go through the loads, email and call all the possibilities so you don’t have to. While you are going to the pick-up location, a dispatcher will handle the back-and-forth with the agents and organize the paperwork. They deal with the broker setups and build you a carrier packet. A professional dispatch service will coordinate your loads so you can focus on driving.

It is a fact that working with a professional dispatch service can generate more profit for you trucking business. It can be especially useful to truckers transitioning from company drivers to owner-operators. Managing the back-office tasks for a driver are time-consuming and result in less time on the road. In addition to paperwork support, a quality dispatcher typically has excellent negotiating skills and goes into a conversation with brokers armed with knowledge about the current market. Given that, freight dispatchers often end up negotiating better rates on the loads than individual owner-operators can get on their own. 

While all independent dispatchers serve one main purpose, to keep the trucks moving, it is very important for one to know the difference between the trailers and the cargo they move. Each truck division has it's own equipment, and more importantly, they haul different products across the country. Depending on what equipment you operate with, you must choose this part of your team very wisely. We chose to put our focus on a specific equipment and perfected the knowledge about the lanes and commodities for it, achieving great results for our carriers. For that reason, we only work with 48-53ft. dry van and reefer trailers.